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When workers submit leave requests through the Vworker mobile app, they appear on the VCore home page for review. From here you approve or reject requests, unallocate affected shifts, and manage leave types.

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Viewing leave requests

Leave request notifications appear as a KPI on the VCore home page. Click the link to view pending requests. Leave requests KPI on home page The leave requests page defaults to showing all Pending items for the next six months. Adjust the filters at the top of the page to change the date range or status. Leave requests list
To receive email notifications when a worker submits a leave request, assign the relevant office user as Case Manager 1 or Case Manager 2 on that worker’s profile. Visualcare sends the alert to the assigned case manager.

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Approving or rejecting leave

Click Approve or Reject on any pending leave request. Approve and reject buttons After approving leave, unassign any shifts that fall within the leave period by clicking View Shifts and then Unallocate. View shifts and unallocate

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Bulk editing leave requests

To approve or reject multiple leave days at once, or to unallocate shifts in bulk:
  1. Tick the relevant items
  2. Click Bulk Edit
  3. Update the actions needed
  4. Click Save
Bulk edit selection Bulk edit actions

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Editing leave requests

Leave requests submitted by a worker are editable by office users in VCore. Click Edit to:
  • Assign a leave type
  • Add notes
  • Delete the leave request if needed
When an office user enters leave directly through VCore, it is automatically approved on save.

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Configuring leave types

Leave types are managed in Maintenance → Workers → Leave Type. To add a new leave type:
  1. Go to Maintenance → Workers → Leave Type
  2. Click Add Leave Type
  3. Enter a Leave Code and Leave Type
  4. Click Add
Adding a leave type To edit a leave type, click on it in the list, update the description, and click Save. To delete, click the item and click Delete. Leave type management
Leave types configured here appear in both VCore and the Vworker mobile app leave request workflow.

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Running into issues?

See Worker management troubleshooting for common errors and fixes.

Managing availability

Set worker availability patterns

Compliance workflows and settings

Configure leave types and other worker settings

vOnboard and Vworker access

Set up worker access to mobile apps