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Location rosters in Visualcare support rostering for NDIS Supported Independent Living (SIL) housing, including both short-term and long-term arrangements. SIL rostering uses the same location roster functionality as group activities, with specific considerations for housing environments.

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Setting up for SIL rostering

SIL rostering uses the location roster. Before you begin, you need:
  1. A location profile for the house or accommodation - go to Maintenance → Location Profile to create one. See Group activity rostering for detailed setup steps
  2. Client profiles added to the location profile under the Clients tab, so residents are linked to the house
  3. Client agreements with the relevant NDIS SIL service items
Adding clients to the location profile under the Clients tab means their profiles appear on the Vworker app for all worker shifts at that location. This is especially useful for SIL, where workers need access to resident information.

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Creating SIL rosters

To create a SIL roster:
  1. Go to Operations → Location Roster
  2. Click Create New Location Roster and select the SIL house profile
  3. Click Add, then View to open the roster
For best practice, use one roster per location profile. This keeps all shifts for that house in one place.

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Rostering SIL shifts

SIL shifts typically involve multiple workers covering the house across different times of day. Use the Add multi person appointment to roster workers and clients together, or add single person appointments when clients have different service codes. For detailed instructions on creating and editing location roster shifts, see Group activity rostering.

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Linking workers to clients

In SIL settings, linking workers to specific clients helps communicate care assignments through the Vworker and vAboutMe apps. Use the Link Clients button in the roster view to assign workers to their designated residents.
Linked shifts cannot be edited directly. Remove the link first, make your changes, then re-link.

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NDIS ratios

NDIS SIL services often involve specific worker-to-client ratios. Keep these ratios in mind when adding workers and clients to location roster shifts.

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Running into issues?

See Scheduling troubleshooting for common errors and fixes.

Group activity rostering

Full guide to location roster setup and management

Creating new shifts

Create shifts in a client roster

Editing shifts

Edit one-off shifts, series, and manage leave