DVA agreements

Create and manage Department of Veterans’ Affairs agreements in Visualcare, including DVA Plan ID, Frequency, and CSV export

DVA (Department of Veterans’ Affairs) agreements follow the same creation process as other agreement types. See Creating agreements for rostering for full details on creating agreements, adding services, and managing rosters. This article covers the DVA-specific fields and export process.

For the basics of creating any agreement, see Creating agreements for rostering.

Setting up a DVA agreement

Set the Agreement Type to DVA when creating or editing a client agreement, then click Save.

DVA-specific fields

Field	Where to find it	Description
DVA Plan ID	Agreement header	The DVA plan identifier for this client. Enter the plan ID provided by DVA
Frequency	Service line items (column)	Controls the billing frequency for each service line. If this column is not visible, open the Column Chooser and drag Frequency into the grid

The Frequency column appears against each service line item within the agreement, not in the agreement header. Use the Column Chooser if you cannot see it.

Exporting to DVA

The Export to DVA function produces a CSV file for submitting claims to DVA.

1. Open the export

   Navigate to Data Export and select Export to DVA.

2. Set the date range and export

   Select the date range for the export period and click Export. The system generates a CSV file containing the claim data.

Running into issues?

See Client management troubleshooting for common errors and fixes.

Related articles

Creating agreements for rostering

General guide to creating client agreements

NDIS agreements

NDIS-specific agreement setup and pricing updates

CHSP agreements

CHSP agreement setup with DEX case and activity fields