Roster time settings

Configure default settings for shift timing, late shift thresholds, and related roster behaviours

Travel time settings control how Visualcare handles shift timing, late shift thresholds and related roster behaviours that affect timesheets. These settings are configured in the rostering section of settings.

Accessing travel time settings

Go to Settings → Rostering to view and update settings related to shift timing and travel.

Time settings

The time settings section controls how shift times behave in rosters and flow through to timesheets.

Setting	Description
Roster Default Length	Sets the default shift end time based on start time plus this value (in minutes)
How many minutes late consider as late shift	Controls the late KPI on the home page. Once this timeframe passes without the shift being started, the shift counts as late
Shift Start / End Times	Defines the boundaries for afternoon and night shifts. These values are also used by the rate link functionality in Maintenance → Services to automatically update the service applied to a rostered shift
Lock Roster on and Before	Prevents changes to rosters or new shifts before a specific date. Useful at the end of financial year after all claiming, billing and payroll is complete

Auto split shift

Ticking the Auto Split Shift box makes the system automatically split overnight shifts at midnight and apply the correct service code for the following day.

This only applies for shifts rostered overnight from a weekday to a weekend or public holiday (and vice versa). For example, a Friday night to Saturday shift, or a Saturday to Sunday shift.

Allow editing started shifts

The Allow shift(s) to be edited when it has already been started by workers setting controls whether you can change a shift on a client or location roster once a worker has started it.

If the shift has been completed by the worker, you need to edit the details at the timesheet level rather than on the roster.

Running into issues?

See Timesheet troubleshooting for common errors and fixes.

Related articles

Travel time and kilometres

Overview of how Visualcare captures transport and between-visit kilometres

Payroll settings

Configure payroll cycles, kilometre rates and export codes

Travel time confirmation

Confirm travel time and kilometre entries for payroll processing