Funding codes
When reconciling a SAH claim, a Funding column shows which funding bucket each service draws from. The codes used are:How unspent funds work in Visualcare
During reconciliation
When you reconcile a SAH claim, the Funding column in the reconciliation view identifies which funding bucket each service line draws from. Click on any line item to open a side panel showing a detailed breakdown of the funding used.On statements
The Support at Home monthly statement includes a summary-level breakdown of any unspent funds drawn during the period. This shows the government component, any Commonwealth Unspent drawdown, and the Home Care Account usage. Participants and their representatives get a clear view of how their available funds were applied across funding buckets.Ongoing budget surplus
If a client’s Ongoing funding is fully used and Commonwealth Unspent funds are available to cover additional services, the surplus appears in the Ongoing Budget summary section.Assistive Technology and Home Modifications using unspent funds
If an Assistive Technology (AT) or Home Modifications (HM) item is purchased using Commonwealth Unspent funds, this appears in the HCP Unspent Funds budget summary. Any amounts also drawn from Commonwealth Unspent funds for Ongoing services are reflected here.Limitations
The following limitations apply to the current version of unspent funds reporting in Visualcare.
- Commonwealth Unspent funds usage appears in statement summary sections only. It doesn’t show at the individual line item level within a statement.
- Commonwealth Unspent funds usage doesn’t display on Organisation-level or Client-level SAH dashboards.
Running into issues?
See SAH claiming troubleshooting for common errors and fixes.Related articles
SAH financials
Manage SAH budgets, statements, and financial exports
SAH agreements
Set up and manage Support at Home agreements
Billing to SAH
Generate invoices and submit claims for SAH clients
SAH adjustments
Handle underclaims and overclaims for SAH payments